Quick setup tips
- Use a full-body photo where you are centered, well lit, and wearing fitted clothing.
- Keep backgrounds simple so the model can read your outline cleanly.
- Upload garment photos that show the full item, laid flat or on a hanger.
- Save your favorite outputs to your Wardrobe to revisit and remix outfits.
When to contact us
- Billing or subscription questions (renewal dates, upgrades, or unexpected charges).
- Generation quality issues that persist after following the tips.
- Account access, email changes, or data deletion requests.
- Or any other concerns related to your MODELME experience.
Frequently Asked Questions
How do I get the best AI try-on results?
Use a full-body portrait where you are centered, well lit, and wearing fitted clothing so the garment edges are easy to detect. Plain backgrounds help the model understand your outline.
What kind of garment photos should I upload?
Lay garments flat or hang them on a hanger, keep the entire item in frame, and avoid heavy wrinkles. You can also download a photo of the garment from the brand's website for better results.
How much does it cost to try a look?
It costs 2 credits per generation.
How many credits do I get access to?
You get access to 100 premium AI credits per week.
Why was I charged credits when the image failed?
Credits are only deducted after the generation service starts processing your request. If a result fails due to a system error, the credit is automatically refunded.
How can I check when my subscription renews?
Open the Profile tab to see your current plan, renewal date, and remaining AI credits. You can also upgrade or manage billing from the same screen.
What happens to the photos I upload?
Portraits and garments stay encrypted on your device unless you choose to save them to your wardrobe. When generation finishes we purge temporary data from our servers immediately.
Still need help?
Send us a note with screenshots and the email tied to your account so we can troubleshoot faster.
luminaryworks.help@gmail.com